Dash Air Shuttle Terms & Conditions

for General Merchandise Purchases

NOTE: The Terms & Conditions on this page apply exclusively to general merchandise purchases and NOT to airline ticket purchases.

Return & Refund Policy

Thanks for shopping at Dash Air Shuttle’s Merch Shop. If you are not entirely satisfied with your purchase, we're here to help.


  1. You have 30 calendar days to return an item from the date you received it.
  2. To be eligible for a return, your item must be unused and in the same condition that you received it.
  3. Your item needs to have the receipt or proof of purchase
  4. Mail your item back to our office at:
    Dash Air Shuttle
    14900 Interurban Ave South
    Ste. 271
    Tukwila, WA 98168


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your method’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Customer Service

You may contact as via email at info@flydashair.com. In the subject line, please indicate ‘Dash Merch Inquiry’. We will respond within 2 business days upon receipt.