Fares and policies
Our goal is to provide exceptional value to our communities. We try to accomplish this by providing a variety of fares to fit your budget or schedule. The chart below is intended to help you understand the fare options available to you.
Dash only displays, markets and sells tickets on flights operated by Backcountry Aviation. Flights from other airlines not marketed by Dash will not be included, even if an airline not marketed by Dash offers flights matching a consumer’s search criteria.
| Dash Deals | Standard | Plus | Flex | |
|---|---|---|---|---|
| Refundability | Non-refundable | Non-refundable | Non-refundable | Refundable |
| Change Fees | No changes | Free up to 72 hours prior to departure, otherwise $25 change fee, plus any difference in fare | Free up to 24 hours prior to departure, otherwise $25 change fee, plus any difference in fare | Free up to 2 hours prior to departure, no changes within 2 hours permitted |
| Cancelations | Not permitted | Permitted, value deposited as credit up to 72 hours prior to departure, otherwise $25 cancelation fee applies | Permitted, value deposited as credit up to 24 hours prior to departure, otherwise $25 cancelation fee applies | Value refunded up to 2 hours prior to departure, otherwise non-refundable |
| No Show | The entire reservation is canceled, and fare is forfeited. | The entire reservation is canceled, and fare is forfeited. | The entire reservation is canceled, and fare is forfeited. | The entire reservation is canceled, and fare is forfeited. |
- A fee of $5 is charged for new reservations booked through the Dash call center. There is no service charge for booking online.
- Guests missing a flight may fly stand-by on the next available flight over the same route at no additional charge.
- While Dash does not have partnerships with airlines operating at Sea-Tac, guests affected by major-airline flight delays into Sea-Tac Airport should contact our reservation team at 206-558-2500. We will do our best to accommodate you on the next available flight.
Refunds
Generally, non-refundable fares are not refundable, and any unused value can be used for up to one year from the date of issue. In certain circumstances, non-refundable tickets can be refunded at the discretion of our agents. This can include extended delays (greater than two hours) or cancelations. If you were affected by an extended delay or cancelation (and you were not already contacted by our customer service team) please contact us at 206-558-2500, or email us at info@flydashair.com