Fares and policies

Our goal is to provide exceptional value to our communities. We try to accomplish this by providing a variety of fares to fit your budget or schedule. The chart below is intended to help you understand the fare options available to you.

  Dash Deals Standard Plus Flex
RefundabilityNon-refundableNon-refundableNon-refundableRefundable
Change FeesNo changesFree up to 72 hours prior to departure, otherwise $25 change fee, plus any difference in fareFree up to 24 hours prior to departure, otherwise $25 change fee, plus any difference in fareFree up to 2 hours prior to departure, no changes within 2 hours permitted
CancelationsNot permittedPermitted, value deposited as credit up to 72 hours prior to departure, otherwise $25 cancelation fee appliesPermitted, value deposited as credit up to 24 hours prior to departure, otherwise $25 cancelation fee appliesValue refunded up to 2 hours prior to departure, otherwise non-refundable
No ShowThe entire reservation is canceled, and fare is forfeited.The entire reservation is canceled, and fare is forfeited.The entire reservation is canceled, and fare is forfeited.The entire reservation is canceled, and fare is forfeited.
  • A fee of $5 is charged for new reservations booked through the Dash call center. There is no service charge for booking online.
  • Guests missing a flight may fly stand-by on the next available flight over the same route at no additional charge.
  • While Dash does not have partnerships with airlines operating at Sea-Tac, guests affected by major-airline flight delays into Sea-Tac Airport should contact our reservation team at 206-558-2500. We will do our best to accommodate you on the next available flight.

Refunds

Generally, non-refundable fares are not refundable, and any unused value can be used for up to one year from the date of issue. In certain circumstances, non-refundable tickets can be refunded at the discretion of our agents. This can include extended delays (greater than two hours) or cancelations. If you were affected by an extended delay or cancelation (and you were not already contacted by our customer service team) please contact us at 206-558-2500, or email us at refunds@flydashair.com.