Air Carrier Access Act

You may download a PDF version of the Department of Transportation 14 CFR Part 382, Nondiscrimination on the Basis of Disability in Air Travel. You can also obtain a copy of this regulation in an accessible format from the Department of Transportation (DOT) by any of the following means:

By telephone: Toll-free hotline for air travelers with disabilities

1-800-778-4838 (voice)

1-800-455-9880 (TTY)

By telephone: Aviation Consumer Protection Division

202-366-2220 (voice)

202-366-0511 (TTY)

By mail:

Air Consumer Protection Division
C-75, U.S. Dept. of Transportation
1200 New Jersey Ave., SE.
Washington, D.C. 20590

By Web: Aviation Consumer Protection Division’s website

Documents may require the  Adobe Acrobat reader, available for free from Adobe for Windows, Macintosh, UNIX and other platforms.